Frequently asked

Everything you need. Nothing hidden.

Clear answers before the day begins. If something is not here, send a note.

Yes. Every experience is private and designed for you and the people traveling with you. The standard group size is 1–6 guests; please enquire in advance for larger groups.

Absolutely. We can slow down, change direction, stop for coffee, or spend longer somewhere you love.

Entrance tickets are not included unless your final confirmation says otherwise. I can advise you on the correct tickets and booking process.

Yes. Airport pickup, hotel pickup, private car service, and multi-day transport can be arranged as optional services.

Messages are normally answered within two hours between 08:00 and 22:00 Beijing time.

Cancel more than 48 hours before departure for a full refund. Cancellations 24–48 hours before departure receive a 50% refund. Cancellations within 24 hours or no-shows are non-refundable. Extreme weather or force majeure can be rescheduled or fully refunded.